THESE TERMS AND CONDITIONS CONTAIN LEGAL OBLIGATIONS. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING SYLVIATRD.AE.

WELCOME TO Sylvia Trading Co. LLC (“SYLVIATRD.AE”, “SYLVIA.AE”, “STC”). STC PROVIDES ITS WEBSITE AND RELATED SERVICES (“SITE”) TO YOU SUBJECT TO THE FOLLOWING USER AGREEMENT (“AGREEMENT”). IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THIS AGREEMENT, DO NOT ACCESS OR OTHERWISE USE THIS SITE OR ANY INFORMATION CONTAINED ON THIS SITE. YOUR USE OF THIS SITE SHALL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH BELOW. STC CAN CHANGE THIS AGREEMENT AT ANY TIME BY POSTING AN UPDATED USER AGREEMENT ON THIS SITE AND SYLVIATRD.AE MAY SEND REGISTERED USERS AN EMAIL NOTICE OF THE CHANGES. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOU SHOULD DISCONTINUE USE OF THIS SITE. IF YOU CONTINUE TO USE THE SITE, YOU WILL BE CONCLUSIVELY DEEMED TO HAVE ACCEPTED THE CHANGE.

Privacy

For information on privacy please consult our Privacy Policy page.

Registration, Accounts and Passwords

Certain of the services and related features that may be made available on SYLVIATRD.AE may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself as required by the relevant registration or subscription process, and to promptly update such information as necessary to ensure that it is kept accurate and complete. You agree to be responsible for: (a) maintaining the confidentiality of any passwords or other account identifiers which you choose or are assigned as a result of any registration or subscription on SYLVIATRD.AE and (b) all activities that occur under such password or account, SYLVIATRD.AE shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

User Conduct

In using this Site, you agree to not:

upload, download, post, email or otherwise transmit any materials including but not limited to text, data, photos, graphics, stitch files, or any of these elements in combination as a design for products available on this Site or otherwise (“Content”) that are unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, profane, indecent, inflammatory, libelous, tortious, hateful, racially, ethnically, socially, politically, legally, morally, religiously objectionable or otherwise objectionable, or invasive of another’s rights including but not limited to rights of celebrity, privacy and intellectual property.
impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
upload, download, post, email or otherwise transmit any Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. As a guideline, you may contribute only original work that you have created yourself from original elements. This means you can’t use images of celebrities or corporate products, nor images, text, or design that you’ve copied from a website without written permission from the owner. You cannot create a “new” image using elements from images other people have created. And you cannot contribute a quote or a slogan that is substantially the same as something already written by someone else. By uploading any Content, you represent and warrant that you have the lawful right to reproduce and distribute such Content and that the Content complies with all applicable federal, state and local laws, regulations and ordinances;
upload, download, post, email or otherwise transmit any Content that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, or international law;
upload, download, post, email or otherwise transmit any Content that would go against the cultural beliefs or traditions of the country you reside in and/or the UAE. In doing so you admit and accept content is for your personal use and you are fully liable for any damage or disrespect to the culture or tradition incurred;
upload, download, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, or any other form of solicitation;
upload, download, post, email or otherwise transmit any material that contains software viruses, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
upload, download, post, email or otherwise transmit false or misleading information;
disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers, or networks connected to or accessible through the Site or affiliated or linked websites.
access, tamper with or use non-public areas of the Site. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution;
disrupt or interfere with any other user’s enjoyment of the Site or affiliated or linked websites;
frame or link to the Site except as permitted in writing by SYLVIATRD.AE;
incorporate images or names that would violate a person’s right of privacy or publicity.

You acknowledge that SYLVIATRD.AE does not pre-screen submitted Content, but that SYLVIATRD.AE shall have the right (but not the obligation) in their sole discretion to reject or remove any Content that is available via the Site. Upon placing your order, you acknowledge that SYLVIATRD.AE may review your order, and the Content it contains, for adherence to our guidelines and compliance with the terms and conditions set forth in this Agreement. Without limiting the foregoing, SYLVIATRD.AE and its designees shall have the right to remove any Content that violates the Agreement or is otherwise objectionable to SYLVIATRD.AE. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. You acknowledge that you may not rely on any Content, created by or submitted to, SYLVIATRD.AE. You acknowledge and agree that you are responsible for the creation and compilation of your Content, and that neither SYLVIATRD.AE nor any other party involved with the production of any product incorporating such Content assumes that responsibility. SYLVIA’s production of any product depicting your Content does not indicate that SYLVIATRD.AE approves of the Content, that the Content obeys all applicable laws, or that you are absolved of any liability or harm arising from the use of the Content.

You acknowledge and agree that SYLVIATRD.AE may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce this Agreement; (iii) respond to claims that any Content violates the rights of third-parties; or (iv) protect the rights, property, or personal safety of SYLVIATRD.AE, its users and the public.

You understand that the technical processing and operation of the Site, including your Content, may involve (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connection networks or devices.

You agree that you are responsible for actions and communications undertaken under your account. SYLVIATRD.AE takes no responsibility and assumes no liability for any Content uploaded or otherwise transmitted by or to you or by or to any third-party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, infringement, obscenity, pornography or profanity you or a third party may encounter. You agree to waive any claims against SYLVIATRD.AE and its affiliates, contractors, agents and employees for losses, damages and injuries which are based on or relate to communications, Content or materials on the Site. You agree to indemnify SYLVIATRD.AE and its affiliates from all claims and expenses, including reasonable attorney’s fees, which claims are based on or arise from your violation of any of the provisions of this Agreement.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. SYLVIATRD.AE reserves the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, failure to comply with the user conduct or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after you has been charged, we will issue a credit to your account in the amount of the charge.

Pricing and Content Information

While SYLVIATRD.AE strives to provide accurate pricing information, pricing or typographical errors may occur. SYLVIATRD.AE cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, SYLVIATRD.AE shall have the right, at SYLVIATRD.AE’s sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, SYLVIATRD.AE may, at SYLVIATRD.AE’s discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

We do our best to provide you with great values on our website. We strive to maintain highly competitive prices and review them regularly in order to serve you with great values, every day.

Trademarks and Copyrights

All of the names, titles, logos, and designs on SYLVIATRD.AE identifying our products and brands, including any derivative and related names, titles, logos and designs, are trade-marks and the sole and exclusive property of GRJ Trading Co. LLC. All other names, titles, logos and designs appearing on SYLVIATRD.AE are the property of their respective owners. Any use of any trademarks appearing on SYLVIATRD.AE without the express written consent of the owner of the trademark is strictly prohibited.

SYLVIATRD.AE contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, photographs, graphics, images, illustrations, audio, video and software (collectively, the “Content”) and the entire contents of SYLVIATRD.AE also are protected by copyright as a collective work and/or compilation under the UAE copyright laws, international conventions and other copyright laws. SYLVIATRD.AE and/or its affiliates own the copyright in the Content original to SYLVIATRD.AE and in its selection, coordination, arrangement and enhancement of the Content.

Need Help ?

Contact us at support@sylviatrd.ae for questions related to refunds and returns.

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