Aerosoft(STC) Footwear offers you fast shipping with global shipping couriers and aims to deliver your purchases in no more than four days from the date of completion of the procurement process and in the United Arab Emirates, When it comes to international shipments outside the United Arab Emirates, It will depend on the state and the region we are shipping from, and you can follow your shipment directly through Aerosoft(STC) Footwear to see its location and the expected arrival date where you will receive an email containing the tracking number, so you can follow the shipment and the carrier as soon as payment is cleared.
Shipping instructions based on the method of payment:
The matter will be referred to the authorities if the goods do not arrive or the shipping representative does not reply to the communications or ignores them for a period of more than 3 working days.
If the shipping delegate has not received the price of the good fully, the order will be canceled, refused to deliver the goods, then refer the matter to the authorities concerned.
Pre-paid Purchases will be shipped once getting its full price.
A representative of the shipping company holds the goods for no more than 3 working days, after which they are returned to the seller and the order is canceled.
The shipping representative will communicate with you no more than two times.
In the absence of a reply or answer and without any prior notice to us if there are special conditions, the order will be canceled.
Aerosoft(STC) Footwear will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.
In case of Out of stock order, we will send an email to inform you.
In respect of charges and the cost of shipping, the shipping cost depends on the weight and size of the shipment, and all prices and shipping details will be clear before you complete the purchase or payment. Here are some of the observations relating to the shipment of the product and one or more:
The value of shipping multiple products from the same dealer is calculated as one shipment and applies to them only the cost of weight or flat rate (depends).
If there are more than two carts from the same buyer, we’ll charge you for two different shipments.
Contact us at support@sylviatrd.ae for questions related to refunds and returns.
